1. Introduction

ViralGhost ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered social media automation platform (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

2.1 Information You Provide

Account Information: When you register, we collect your email address, name, and authentication credentials.
Writing Samples: Content you submit for voice training purposes to personalize your AI agent.
Integration Credentials: API keys and authentication tokens for third-party services (e.g., Typefully) that you connect to our Service.
Payment Information: Billing details processed through our payment providers (Stripe, Coinbase Commerce).
Communications: Information you provide when contacting our support team.

2.2 Information Collected Automatically

Usage Data: Information about how you interact with our Service, including features used, content generated, and approval/rejection patterns.
Device Information: Browser type, operating system, device identifiers, and IP address.
Cookies: We use cookies and similar tracking technologies to maintain sessions and analyze usage patterns.

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service
Train and personalize your AI agent based on your writing samples
Process transactions and send related information
Send administrative messages, updates, and security alerts
Respond to your comments, questions, and support requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent or unauthorized activities
Comply with legal obligations

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data at rest and in transit
Secure authentication mechanisms
Regular security assessments and updates
Access controls limiting data access to authorized personnel

Your data is stored on secure cloud infrastructure. While we strive to protect your information, no method of transmission or storage is 100% secure.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (payment processing, cloud hosting, analytics).
Integrations: With third-party platforms you explicitly connect (e.g., Typefully for social media publishing).
Legal Requirements: When required by law or to protect our rights, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request access to your personal information.
Correction: Request correction of inaccurate information.
Deletion: Request deletion of your personal information.
Portability: Request a copy of your data in a portable format.
Opt-out: Opt out of marketing communications.

To exercise these rights, please contact us at hello@viralghost.xyz.

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required by law. Upon account deletion, we will delete or anonymize your information within 30 days, except where retention is required for legal compliance.

8. International Data Transfers

ViralGhost is incorporated in the Cayman Islands. Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@viralghost.xyz